Privacy Policy
Last updated: January 15, 2026
Stefnacancun Consultoría Financiera S.A. de C.V., with registered address at Av. Bonampak, Mz. 2, Lt. 15, SM 6, 77500 Cancún, Quintana Roo, Mexico, and Tax ID (RFC): SCF200815QR7, is responsible for collecting, using, storing, and protecting your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations.
1. Personal data we collect
For the purposes set forth in this Privacy Policy, we may collect the following categories of personal data: • Identification data: full name, date of birth, nationality, CURP, RFC. • Contact data: email address, phone number, home address. • Financial data: information about income, expenses, debts, credit history (voluntarily provided during consulting). • Browsing data: IP address, browser type, pages visited, time spent on the site, cookies and tracking technologies. We do not collect sensitive personal data unless you voluntarily provide it with express consent.
2. Purposes of data processing
Your personal data will be used for the following primary purposes, necessary for the contractual relationship: • Providing the requested financial consulting services. • Evaluating your eligibility for government support programs. • Preparing personalized financial assessments. • Following up on your consulting case file. • Contacting you to confirm appointments and send information relevant to your case. Secondary purposes, not necessary for the contractual relationship but allowing us to improve our services: • Sending newsletters about financial education and current support programs. • Conducting internal statistics and market studies. • Inviting you to events, workshops, or training organized by Stefnacancun.
3. Data transfers
Stefnacancun does not sell, trade, or transfer your personal data to third parties without your consent, except in the following cases expressly provided by the LFPDPPP: • When required by competent authorities in the exercise of their functions. • When the transfer is necessary for the management of government programs for your benefit. • When necessary for the fulfillment of legal or tax obligations. In these cases, adequate levels of protection will be guaranteed in accordance with Mexican legislation.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise any of these rights, you may send your request to info@stefnacancun.com indicating: • Full name and identification data. • Clear description of the right you wish to exercise. • Documents proving your identity or legal representation. We will respond to your request within a maximum of 20 business days from receipt.
5. Security measures
We have implemented administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access. These measures include: • Data encryption in transit and at rest. • Role-based access control. • Periodic backup protocols. • Ongoing staff training on data protection.
6. Changes to the Privacy Policy
Stefnacancun reserves the right to modify this Privacy Policy at any time. Changes will be published on our website www.stefnacancun.com and will take effect upon publication. We recommend reviewing this notice periodically to stay informed about how we protect your information.
7. Contact
If you have questions or comments about this Privacy Policy, you may contact us at: Stefnacancun Consultoría Financiera S.A. de C.V. Av. Bonampak, Mz. 2, Lt. 15, SM 6 77500 Cancún, Quintana Roo, Mexico Email: info@stefnacancun.com Phone: +52 998 123 4567